If you have a wholesale enquiry, please fill out our Wholesale Application Form.

If you have a bulk order enquiry, please feel free to give our corporate team an email at sales@tartanblanketco.com

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<p>We are so sorry to hear this. Please <a href="https://tartanblanketco.com/pages/contact-us" id="isPasted" rel="noopener nofollow noreferrer" target="_blank">contact us</a> and provide the information below, and our team will look into this:</p><ul><li>Name and order number&#xA0;</li><li>Clear images of the product the embroidery issue has occurred&#xA0;</li><li>A clear image of the shipping label</li></ul>

We are so sorry to hear this. Please contact us and provide the information below, and our team will look into this:

My order arrived with incorrect/missing embroidery?

Order Queries

How to add a Gift Message to my order?

Can I make changes to my order?

There is a item missing from my order

I placed more than one order, can they be shipped together?

Can I cancel my order?

If I place 2 orders can they be shipped together?

Where does this store ship to?

How long does shipping take?

How much is delivery?

UK & Rest of World

US & Canada

Australia

Shipping

What is your returns policy?

How do I return an item?

Can I return a product if it has embroidery on it?

Can I exchange a gift?

Can I get a price adjustment for an item I’ve already purchased?

How do I create a return?

Returns

Where is your shop?

What are your opening times?

Can I return/exchange orders?

Can I collect an online order?

Do you stock all products in the shop?

TBCo Shop

How does embroidery work?

Why can't I add embroidery to a certain product?

Do you embroider logos?

Can I add star sign and a name, inital or date?

Embroidery

Where are your blankets and scarves made?

What's the difference between a Blanket Scarf & a Small Blanket?

Why aren't they all made in Scotland?

I can't find my family's Clan Tartan on your website - do you not carry all tartans?

When will an item be re-stocked?

Do you offer Super King bedding?

What are your different blanket sizes and options?

What are your different scarf sizes?

Do we offer custom size products?

Why do some items appear with a sale price and full price option?

Product sizing

Product

What are the differences in wool types?

What does recycled wool mean?

What is the best way to care for wool?

Which wool type is the softest?

Is your wool cruelty free?

Wool

Do you offer bulk order discounts?

Do you offer corporate/employee/business gifting?

Corporate

How do I become a stockist?

Wholesale

Why is my Welcome 10% discount not working?

Will you be having any sales? Where may I find a discount?

Do we offer student discount?

Do we offer Blue Light/NHS discount?

Sales & Discounts

How are my items packaged?

Is the packaging sustainable?

Packaging

How to track my order?

My order has been shipped, but I did not receive a tracking link?

PO Boxes and Armed Forces addresses

Delivery

Who pays for import duties and taxes?

Duties & Taxes

My order arrived with incorrect/missing embroidery?Updated 2 days ago