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Common Order Questions
We offer a complimentary gift note at checkout, you can find the option to add one in your cart. Just click ‘Is this a gift? See out gifting options’ select ‘ADD A FREE GIFT NOTE’ you can then type your message. Please note, it is not always possible
Once your order has been placed it is unlikely we are able to make changes. Our warehouse are super speedy, so it can be difficult to make amendments even shortly after your order has been placed. Sadly we are unable to add product or swap the existi
If you have placed a large order your items may be arriving over two shipments. We are sorry to hear there is a item missing!. Please contact us immediately upon noticing and we will be more than happy to help. We will require the following:. Please
We can't currently combine separate orders into one shipment. If you place multiple orders, each will be shipped individually and processed as a separate purchase.
We are so sorry to hear this!. Please contact us and provide the below information:. Our team will look further into this for you.
Our warehouse are super speedy, so it can be difficult to make amendments or cancel a order once it has been placed. We'll always endeavour to make these changes where possible, so please reach out to our team here. Sadly we are not always able to st